FAQ

Q: How long will my order take to arrive?
A: Orders are processed and shipped out within 1–3 business days. US domestic delivery normally takes 7–14 business days, subject to local logistical situations.

Q: Can I modify or cancel my submitted order?
A: Order adjustments and cancellation requests will only be accepted before shipment. Once parcels leave our warehouse, no further changes can be implemented.

Q: Does this shop support returns and exchanges?
A: We offer a 30‑day return‑and‑exchange window upon receipt of delivery. All merchandise must remain unused, unwashed, with original tags and full packaging kept intact.

Q: Why are there minor color differences between product photos and real apparel?
A: Slight color shifts may appear because of different screen calibrations and fabric manufacturing batches. These subtle variations are normal and shall not be treated as product defects.

Q: How can I track my shipment?
A: Right after your order is dispatched, our system will automatically forward the tracking number to your registered email so you can monitor delivery progress in real‑time.